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FREQUENTLY ASKED QUESTIONS
How We Support You
At MERCORP™, we believe that strong partnerships are built on clarity and collaboration. This section provides answers to common questions about our OEM and private-label snack solutions and how we support your brand every step of the way.
General Questions
To start, these general questions clarify who we are, what we do, and how we partner with you in the global food industry. Moreover, they give you quick context before you explore the details below.
What does MERCORP™ do ?
MERCORP™ is a strategic B2B food partner from Thailand, specializing in OEM & private label manufacturing, global ingredient sourcing, and international food trading. We empower global brands and distributors to deliver innovative, healthier food concepts from product development to market launch.
Where are you located and what regions do you serve?
Our head office is in Bangkok, Thailand – a strategic hub for food innovation and logistics. We export to major markets across Asia-Pacific, the Middle East, Europe, and North America.
Who are your typical clients?
We partner with food importers, distributors, supermarket chains, and private-label brand owners who seek premium-quality, certified, and health-driven products. In addition, we work closely with manufacturers looking to expand their portfolio with innovative snack solutions.
Private Label & OEM Services
Our OEM and private label services are designed to help your brand grow through innovation, flexibility, and strategic partnership. The following questions explain how we collaborate to turn your product vision into reality.
Do you offer full customization for OEM/private label projects?
Yes, this is our core expertise. We support full customization of recipes, ingredients, flavors, and packaging to match your brand’s vision. Furthermore, our R&D team collaborates closely with you to achieve precise market goals and product differentiation.
Do you assist with packaging and label design?
Yes, we provide comprehensive packaging support. You may use your own brand design or let our creative team assist with structural design and material sourcing. Moreover, we ensure that your labels comply with the regulatory requirements of your target market.
What is the minimum order quantity (MOQ)?
Our MOQ is flexible and varies depending on product type and packaging complexity. Therefore, we welcome both start-ups and large enterprises to discuss their specific projects with our team for a tailored assessment.
Do you provide product samples?
Yes, we are pleased to offer product samples to prospective partners. Additionally, the samples are complimentary as part of our evaluation process—partners only cover shipping and handling costs. You may share your courier account (e.g., DHL, FedEx, UPS) or ask us to arrange shipping on your behalf.
Certifications & Quality
Quality and integrity are at the heart of everything we do. This section highlights our certifications, safety standards, and quality control systems that ensure every MERCORP™ product meets international expectations.
What key international certifications do you comply with?
Our facilities are GMP and HACCP certified as a foundation for food safety. Furthermore, many of our products carry EU Organic, USDA Organic, and Halal certifications and are compliant with Gluten-Free. This ensures that our partners receive products that meet global requirements.
Do you assist with packaging and label design?
We maintain quality through a three-step system: first, by working only with audited and certified manufacturing partners; second, by implementing rigorous quality checks from raw materials to final packing; and third, by maintaining full traceability for each production batch. Consequently, every product delivered by MERCORP™ is consistent, safe, and trusted worldwide.
READY TO GROW WITH MERCORP™?
Let's discuss how our products, premium ingredients, and tailored solutions can elevate your brand.