Home › FAQ
FREQUENTLY ASKED QUESTIONS
How We Support You
At MERCORP™, we believe that strong partnerships are built on clarity and collaboration. This section provides answers to common questions about our OEM and private-label snack solutions and how we support your brand every step of the way.
We are committed to delivering quality, transparency and global-ready solutions that empower your brand to thrive.
General Questions
To start, these general questions clarify who we are, what we do, and how we partner with you in the global food industry. Moreover, they give you quick context before you explore the details below.
What does MERCORP™ do ?
MERCORP™ is a strategic food solutions company providing OEM and private label development for baked rice crackers and clean-label snack products.
Our work covers product development, packaging coordination, and export-ready production. An overview of our capabilities is available on our Services page, while our product ranges can be explored in the Products section.
Is MERCORP™ a manufacturer or a strategic partner?
MERCORP™ acts as a strategic partner rather than a transactional manufacturer.
We support clients across formulation decisions, cost structure planning, packaging readiness, and export coordination in addition to production execution.
What types of snack products does MERCORP™ specialize in?
MERCORP™ specializes in baked rice crackers and clean-label snack products designed for health-oriented and export markets.
Our product focus includes baked, not fried snacks developed without MSG or artificial preservatives and aligned with modern wellness trends.
Who does MERCORP™ typically work with?
MERCORP™ typically works with brand owners, distributors, and retailers seeking OEM or private label snack solutions.
We support both established companies and emerging brands that require structured, export-ready production.
Where is MERCORP™ located and which markets do you serve?
MERCORP™ operates from Thailand and supports export-focused projects for international markets.
We align products, documentation, and packaging with the requirements of each destination market rather than limiting support to a single region.
Private Label & OEM Services
Our OEM and private label services are designed to help your brand grow through innovation, flexibility, and strategic partnership. The following questions explain how we collaborate to turn your product vision into reality.
What is private label snack manufacturing?
Private label snack manufacturing allows brands to sell products under their own brand while MERCORP™ manages development and production.
This model is delivered through our OEM services. Learn more on the Services page.
What is the minimum order quantity (MOQ)?
Minimum order quantities at MERCORP™ depend on SKU configuration and packaging format and are structured for commercial-scale production.
Final MOQs are confirmed after reviewing the product portfolio and target market requirements.
Can MERCORP™ develop custom formulations?
Yes. MERCORP™ develops custom formulations based on the customer’s market positioning and commercial objectives.
We balance flavour profile, ingredient selection, cost structure, and production stability during development.
Do you provide product samples?
Yes. MERCORP™ provides complimentary product samples for evaluation, with shipping typically arranged through the customer’s courier account.
Samples are aligned with the products shown in our Products section.
How long does private label product development take?
Private label development timelines depend on formulation complexity and packaging requirements.
Projects with custom formulations or market-specific packaging require additional coordination time.
Do you support packaging and labeling?
Yes. MERCORP™ supports packaging structure coordination and labeling compliance for target markets.
We align packaging formats and label content with regulatory and commercial requirements for each destination.
Can MERCORP™ work with new or emerging brands?
Yes. MERCORP™ works with new and emerging brands that require structured guidance and scalable production.
We focus on commercially realistic volumes and long-term growth potential.
What information is required to start a private label project?
To start a project, MERCORP™ requires basic product direction, target market information, and branding intent.
This information allows us to propose an appropriate development and production structure.
Certifications & Quality
Quality and integrity are at the heart of everything we do. This section highlights our certifications, safety standards, and quality control systems that ensure every MERCORP™ product meets international expectations.
What food safety and quality standards does MERCORP™ follow?
MERCORP™ works with production partners that follow internationally recognized food safety and quality management standards.
These standards support consistent production and export-oriented compliance.
Are your products suitable for international markets?
Yes. MERCORP™ develops products specifically for international and regulated markets.
Export execution and compliance are supported through our Services.
Can MERCORP™ support organic or halal requirements?
Yes. MERCORP™ supports organic, halal, and other market-specific requirements depending on product formulation and destination needs.
Certification alignment is evaluated on a project basis with certified production facilities.
How does MERCORP™ ensure consistent product quality?
MERCORP™ ensures product quality through controlled processes, verified suppliers, and ongoing production monitoring.
Quality checks are applied throughout sourcing, production, and final inspection stages.
Do you support regulatory documentation for import markets?
Yes. MERCORP™ supports regulatory documentation required for import and distribution.
Documentation is coordinated based on the specific requirements of each target market.
Ready To Grow With MERCORP™
Let's discuss how our products, premium ingredients, and tailored solutions can elevate your brand.